
Have you read through the package price list?ġ1. The client can choose to pay the $50 re-scheduling fee for an incomplete session, or an additional session fee of $150 for a second re-shoot.ħ. Should the client be unhappy with the number of images in the clients gallery, when non-cooperation has occurred, the photographer is not liable. Should the client not cooperate fully with the instructions, resulting in the children and/or newborn being unable to finish the session, the photographer is unable to guarantee the number of images in the clients’ gallery.

The instructions need to be followed correctly by the client in order for the photographer to provide the best outcome for the portraits.

The information pack is designed to best prepare the client and the clients children and/or newborn for their session. The client understands that: Should the photographer need to reschedule due to the client not following the instructions provided in the information pack associated with the clients’ session type, the client is LIABLE for and agrees to PAY the $50 re-scheduling fee. No refunds are given in the form of cash.Ħ. If a refund is granted it will only be given in the form of a voucher the client may use or gift within twelve (12) months. In most cases no refunds will be granted. Refunds are given entirely at the discretion of the photographer. Re-shoots and refunds will not be given for poor choices of clothing, make-up, hair or weather related issues, or by not following the recommendations of the photographer. The re-shoot will in this case be deemed a separate shoot, and charged with an additional session fee. Should the client want to choose images from both the previous session and the re-shoot session, the client agrees to PAY a extra session fee for the re-shoot session. The client will not be able to access the images from the previous gallery, and will be provided with a new gallery from the re-shoot. If a re-shoot is requested and granted by the photographer, the previous session’s gallery will be deleted. The client understands that: Re-shoot requests may be granted, at the discretion of the photographer, should the client be unhappy with their gallery. The money paid to the photographer towards the booking/appointment can be applied towards another session to the value of the amount paid, at the photographer discretion.ĥ. No refunds will be given under any circumstances. The booking appointment and any fees paid prior to cancellation or postponement of the appointment are transferable to another person, as if it were the original person, as long as the booking is similar and the date and time of the appointment are not changed. Failure of any person to arrive at the appointment on time will result in, at the photographers discretion, cancellation or postponement.

Where a booked appointment involves more than one person, it is the client's responsibility to ensure that everyone required arrives at the appointment on time. The client understands that: Where the client cancels or postpones a booking appointment, the client is LIABLE to and agrees to PAY a cancellation fee of $150, regardless of whether the appointment is attended or not.
